Privacy Policy

Last Updated: January 2025

At Master RC Parts, we value your privacy as much as you value performance on the track. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website masterrcparts.com and make purchases of our high-performance RC parts and accessories.

Please read this privacy policy carefully. By accessing or using our site, you agree to be bound by the terms described herein.

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account on our website
• Place an order for RC parts and accessories
• Subscribe to our newsletter or promotional communications
• Contact our customer service team
• Participate in surveys, contests or promotions

The types of personal information we may collect include:

• Contact Information (name, email address, shipping address)
• Payment Information (credit card details processed through secure third-party providers)
• Purchase History and Preferences
• Device and Browser Information
• IP Address and Location Data
• Communications between you and Master RC Parts

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for RC parts, engines, and accessories
• Provide customer support and respond to your inquiries
• Send you technical information, updates, security alerts, and administrative messages
• Personalize your experience and provide content and product offerings relevant to your interests
• Improve our website, products, and services
• Detect, prevent, and address technical issues and fraudulent activities
• Comply with legal obligations and enforce our terms and conditions

3. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who perform services on our behalf (payment processing, order fulfillment, shipping, marketing)
• Business Partners: Trusted companies that provide products complementary to our RC parts offerings
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your information is stored on secure servers located in the United States. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

All payment transactions are processed through PCI-DSS compliant payment processors. We do not store your complete credit card information on our servers.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we maintain high standards consistent with our commitment to quality RC parts.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

You may also opt-out of marketing communications by following the unsubscribe instructions included in our emails.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze site traffic and trends
• Understand online behavior and improve user experience
• Deliver targeted advertisements about RC parts and accessories

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use our site.

7. International Data Transfers

As we serve customers globally (excluding Asia and select remote areas), your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country.

When we transfer personal data outside of the European Economic Area, we ensure appropriate safeguards are in place.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us